How do I change the time?
The time can be changed by pulling the crown out two ‘clicks’.
How do I change the date?
The date can be changed by pulling the crown out one ‘click’ and then turning it away from yourself. Like all quartz watches the date ring on Instrmnt 01 runs up to 31 irrespective of the month. During certain months you will have to adjust the date forward a day.
How long should my battery last?
Your battery should last approximately two years.
I need to replace my battery, can you recommend where to get it done?
Any reputable watch repair shop should be able to undertake the replacement of the battery. The stock battery used in Instrmnt 01 is a RENATA 362. The stock battery used in Instrmnt 02 is a Varta V321.
What are the dimensions of the strap?
We use an 18mm wide strap on all our watches. The standard strap can accommodate wrist sizes ranging from 165mm - 215mm, however other sizing options are available on request. Please contact us before placing your order if you feel you require a different size.
What are the dimensions of the watch?
You can view the basic dimensions of Instrmnt 01 + 02 by clicking here.
I'm buying as a gift, is your packaging branded?
Yes, we ship all orders in branded packaging. If you would like us to send your order in blank packaging please contact us.
How should I care for my strap?
You should attempt to avoid contact with water. Factors such as perspiration or prolonged exposure to sunlight may be detrimental to the longevity of your strap.
How long should my strap last?
To maintain the intended aesthetic of your watch we recommend replacing leather straps every nine to twelve months.
My order is incorrect or damaged, who should I contact?
All orders are packed and checked multiple times before dispatch, however if there happens to be a problem with your order please contact us and we will rectify the situation.
Where is my order?
All orders within the UK are dispatched via DPD. International orders are fulfilled via DHL. Once your order has been sent you will receive an email from the courier with a link to tracking. If you have not received this email then please check your junk folder.
If you have not received an order update within a few days then please contact us.
What warranty do you provide?
All Instrmnt watches come with a two year warranty valid from date of purchase*, full details can be found here.
* 2 year warranty applies to all watches purchased after 1st July 2016. All watches purchased prior to this date have a 1 year warranty as standard.