United Kindom

Free Shipping. All UK watch orders are shipped via DPD, usually on a next day service. Strap orders are sent via a tracked Royal Mail service. 

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EUROPE

Free shipping. All European watch orders are shipped via DHL and usually arrive in 2 - 4 days. Strap orders are sent via a tracked Royal Mail service. 

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REST OF THE WORLD

All R.O.W. orders are sent via DHL. Delivery times vary.

For the following countries shipping is free and ‘duty paid’. This means you will not have to pay any hidden fees or taxes.

Average transit time is 2 - 4 days. New York transit time is 1 - 2 days. 

Australia
Canada 
Hong Kong
Japan
New Zealand
Qatar
Singapore

Switzerland
Taiwan
United States of America

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For countries not listed above, shipping costs will be calculated and shown at checkout. 

Customers in countries not listed above are additionally liable for all duty and customs fees.

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RETURNS

We are happy to provide a full refund or exchange of goods within 14 days of purchase, as long as items are in their original, unused condition. 

In cases where goods are faulty or damaged we are happy to pay the return postage costs. If the goods being returned aren't faulty, the customer are liable for any costs associated with returning the product. Please email returns@instrmnt.co.uk for further details.