Information > FAQ

Where is my order? 

All UK orders are dispatched via DPD. All international orders are dispatched via DHL. Once your order has been sent, you will receive an email from the courier with a link to tracking. If you have not received this email then please check your junk folder. If you have not received an order update within a few days then please contact us

All strap orders are sent via a Royal Mail non-tracked service. Delivery times will vary dependent on shipping location.